Privacy Policy

Last Updated: 01/12/2024

Koabiz (“Koabiz,” “we,” “our,” or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard personal information when you interact with our platform (“Platform”), website, or services (“Services”).
By using our Platform or Services, you agree to the terms outlined in this Privacy Policy. If you have questions or concerns, contact us at privacy@koabiz.com.

Data Controller Information

Koabiz is operated by Koabiz Software Limited, which serves as the data controller for your personal information

Company Name: Koabiz Software Limited Brand: Koabiz
Registered Office: Pod 2, The Old Station House, 15a Main Street, Blackrock, Dublin, Ireland A94T8P8
SIRET Number:
RCS (Registry of Commerce and Companies):
VAT Number:
Contact Information: contact@koabiz.com

1. Information We CollectKoabiz collects different types of personal information to provide and improve our Services, customize your experience, and ensure the proper functioning of our Platform. The types of information we collect fall into three main categories: Service Information, Usage Information, and Marketing Information.1.1. Service InformationService Information refers to the data you or your business provides when you interact with our Services. This includes information needed to create and maintain your Koabiz account, manage your leads, and communicate with your business contacts.

  • Account Information: When you sign up for an account with Koabiz, we collect personal details such as:
    • Your full name.
    • Email address.
    • Phone number.
    • Job title.
    • Company name or employer.
    • Physical location (address or city).
    • Profile photo (if provided).
  • This information is essential to setting up your account and personalizing your experience on the platform.
  • Business Contact Information: If you share or upload lead information through Koabiz, we collect data about those leads, which may include:
    • Names of business contacts.
    • Email addresses and phone numbers.
    • Job titles and company names.
    • Lead-related notes and interactions (e.g., when and how you reached out to a prospect).
    • Business addresses or locations.
  • You are responsible for ensuring that any information you provide about third parties (such as business contacts) complies with applicable privacy laws and that you have their consent to share their data.
  • Payment Information: For premium account holders, we collect billing and payment details to process your subscription, including:
    • Credit card number or other payment method information.
    • Billing address.
    • Transaction history and payment confirmation.
  • Payment data is handled securely and only used for the purpose of processing transactions and maintaining your premium membership.
  • Support Information: When you contact Koabiz for support or submit queries, we collect any additional information you voluntarily provide. This could include:
    • The nature of your inquiry or issue.
    • Screenshots or files related to technical problems.
    • Correspondence history with our support team.

1.2. Usage InformationUsage Information is collected automatically when you interact with the Koabiz Platform or website. This data helps us understand how you use our Services, troubleshoot issues, and improve overall user experience.

  • Device Information: We collect information about the devices you use to access Koabiz, such as:
    • Device type (e.g., laptop, smartphone, tablet).
    • Operating system (e.g., Windows, macOS, iOS, Android).
    • Browser type and version (e.g., Chrome, Firefox, Safari).
    • IP address (used to identify your geographic location).
    • Language preferences and time zone.
  • Interaction Data: We monitor and record your interactions with the Platform, including:
    • Pages visited or features used (e.g., viewing lead lists, uploading leads, sending messages).
    • Duration of sessions on the Platform.
    • Navigation paths (e.g., how you move from one section of the Platform to another).
    • Actions taken (e.g., sharing or exchanging leads, making payments, changing account settings).
  • This data allows us to optimize the Platform’s performance, fix bugs, and analyze user engagement.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect additional data about your interactions with our website and Platform, such as:
    • Browser preferences and session information.
    • Tracking user behavior to identify potential improvements or issues.
    • Storing your preferences (e.g., language selection, login credentials).
  • You can control how cookies are used by adjusting your browser settings, but please note that disabling cookies may impact your ability to use some features of the Platform.
  • Geolocation Data: Depending on your browser settings, we may collect your approximate geographic location (based on your IP address) to customize your experience on the Platform, such as showing region-specific content or services.

1.3. Marketing InformationMarketing Information is collected when you engage with our marketing activities, either through the Koabiz website or at events (virtual or in-person). This helps us deliver relevant content and improve our marketing strategies.

  • Form Submissions: When you fill out forms on our website (e.g., to request a demo or sign up for a newsletter), we collect the following details:
    • First and last name.
    • Work email address.
    • Company name.
    • Job title.
    • Phone number.
    • Country or state.
    • Your inquiry or request.
  • Event Participation: If you attend a Koabiz webinar, event, or training, we may collect:
    • Your name and company information (when registering for the event).
    • Photos or video recordings of the event (if applicable).
    • Your feedback or responses in event surveys or polls.
  • Promotions and Communications: If you sign up to receive promotional content (e.g., newsletters or updates), we will collect and use your contact information (name, email) to send these materials. You can unsubscribe from these communications at any time by following the opt-out instructions included in each email.

1.4. Sensitive Personal InformationKoabiz does not typically collect sensitive personal information, such as financial account numbers (beyond standard payment information), social security numbers, or health-related data. We focus on collecting business-related information to help users manage their professional leads and activities.If you choose to provide sensitive information, you must do so in compliance with applicable laws and ensure that the individual whose information you are providing has consented to such data sharing.

2. How We Use the Information
At Koabiz, we use the information we collect to deliver, enhance, and personalize your experience with our Platform. Our use of your data is carefully aligned with the services we provide and aims to ensure that your interactions with Koabiz are secure, efficient, and tailored to your needs. The data we process falls under three main categories: Service Information, Usage Information, and Marketing Information, which we utilize as described below.2.1. How We Use Service InformationService Information is essential for the operation of your account and for providing the core functionalities of the Koabiz Platform. Specifically, we use this information for the following purposes:

  • Account Creation and Management:
    • We use the details you provide during the account creation process (such as your name, email, and company information) to set up and maintain your user account.
    • We process your contact information to authenticate your account, keep your profile updated, and communicate important account-related updates (e.g., password changes, service modifications).
  • Lead Management:
    • The lead information you upload is processed to help you organize, track, and manage business prospects. This includes analyzing the lead data you share to improve recommendations and offer personalized features for lead generation and client relationship management.
    • We facilitate the exchange of leads between users based on the information provided, allowing you to earn or redeem points for shared leads.
  • Payment Processing:
    • If you are a premium user, we use your payment information to process transactions, verify payments, and manage billing. We securely store this information for future transactions and maintain a history of your payments for invoicing and customer support purposes.
  • Providing Customer Support:
    • We use the information you provide when you contact support to resolve any issues or answer inquiries. Your account details, interaction history, and the nature of your request help us troubleshoot problems and offer tailored solutions.
  • Ensuring Service Security:
    • We use account-related information to ensure the security of your data and your account. This includes monitoring login attempts, detecting unauthorized access, and protecting the Platform from fraudulent activities.

2.2. How We Use Usage InformationUsage Information is collected to help us understand how you interact with the Koabiz Platform and website. This data allows us to make improvements, enhance performance, and ensure that your experience is optimized for your specific use case. We use Usage Information for the following purposes:

  • Platform Optimization and Personalization:
    • By analyzing how users navigate the Platform, which features are most commonly used, and how long sessions last, we can identify areas for improvement and optimize the overall user experience.
    • We use this data to personalize your experience, ensuring that relevant content, features, and tools are displayed based on your interaction history.
  • Troubleshooting and Issue Resolution:
    • We process interaction data (e.g., logs, session data) to identify and fix issues within the Platform. This includes identifying bugs, resolving crashes, and fixing any errors that may affect your experience.
  • Security and Fraud Prevention:
    • We use device information, IP addresses, and interaction logs to monitor suspicious activities, detect potential threats, and mitigate risks related to hacking, unauthorized access, and other malicious behaviors.
    • We may implement automated detection systems to identify security vulnerabilities and respond proactively to any potential threats to your data or account.
  • Analytics and Reporting:
    • We aggregate and anonymize Usage Information to analyze broader trends and usage patterns. This helps us identify which parts of the Platform are most valuable to users, how different features are being utilized, and what improvements could benefit the overall experience.
    • Our team uses these insights to generate reports for internal use, guiding decisions on feature development and future updates.

2.3. How We Use Marketing InformationMarketing Information is collected from interactions you have with Koabiz, whether through forms, events, or marketing campaigns. This data is used to enhance our marketing efforts and deliver relevant content. Here’s how we use Marketing Information:

  • Responding to Your Requests:
    • If you fill out a form on our website (e.g., requesting a demo or signing up for newsletters), we use your contact information to respond to your specific request. This may include sending you details about the service, pricing information, or scheduling a follow-up call with our sales team.
  • Delivering Targeted Marketing Content:
    • Based on the information you provide, we may send you personalized marketing emails, newsletters, or updates. These communications will be related to your interest in Koabiz or your past interactions with our website (e.g., signing up for an event or downloading a whitepaper).
    • You can unsubscribe from these communications at any time using the opt-out link included in each email.
  • Improving Our Marketing Strategy:
    • We use Marketing Information to assess the effectiveness of our marketing campaigns. For example, we track how many users open our emails, click on our ads, or engage with content to improve future campaigns and ensure that our messages are relevant.
    • Data from events (e.g., webinars or in-person conferences) helps us understand user interests and preferences, allowing us to tailor future marketing efforts to better meet customer needs.
  • Participation in Events and Webinars:
    • When you register for a Koabiz event or webinar, we may use your personal information to send reminders, event materials, and post-event follow-ups. If the event is recorded, we may retain the video for training or promotional purposes, subject to your consent.

2.4. Additional Uses of InformationIn addition to the specific use cases outlined above, Koabiz may process your information for the following purposes:

  • Developing New Features:
    • We use the data we collect to create new products, services, and tools. For instance, insights from user feedback and usage data help guide the development of new features that improve the overall functionality of the Platform.
  • Legal and Regulatory Compliance:
    • We may use your information to comply with applicable laws, regulations, or legal obligations, such as responding to lawful requests for data or addressing concerns related to fraud, security breaches, or other unlawful activities.
  • Protecting Koabiz and Its Users:
    • Your information may be used to investigate and take action against activities that violate our Terms of Service, such as fraud, security threats, or breaches of data privacy. This includes protecting our Platform, users, employees, and intellectual property.
  • Aggregated and De-Identified Data:
    • We may aggregate or anonymize your data to create reports or insights that are used for internal analysis, research, and improvements to the Platform. Aggregated data does not identify any individual and may be used for any lawful purpose.

3. Information SharingKoabiz is committed to safeguarding your personal information and only shares your data in ways that support the services we provide or as legally required. We ensure that any sharing of data complies with relevant privacy laws and is done securely. Below, we outline the circumstances in which we share your information, including Service Information, Usage Information, and Marketing Information, with third parties.3.1. Sharing of Service InformationService Information, which includes your account details, lead data, and other personal information provided during your use of the Koabiz Platform, is shared with third parties only in specific situations to enhance your experience and to fulfill the obligations of our service. These scenarios include:

  • Third-Party Service Providers:
    • Koabiz may share your Service Information with carefully selected third-party service providers who assist us in delivering the Platform. These providers include those offering hosting services, data storage, payment processing, customer support, and other technical infrastructure.
    • All third-party service providers are bound by confidentiality and data protection agreements, ensuring that your data is used only for the purpose of providing their services to Koabiz.
  • Payment Processors:
    • For premium users, Koabiz works with third-party payment processors to facilitate secure payment transactions. These processors handle your credit card information or other payment data in compliance with industry security standards such as PCI-DSS. We do not store your full payment information on our systems.
  • Lead Exchange Participants:
    • When you share leads on the Koabiz Platform, your lead information may be made available to other users (depending on your account level) as part of the lead exchange process. Points earned through sharing leads are tied to this information, enabling others to benefit from your contributions. We ensure that any shared lead information is used strictly for business purposes related to lead generation and client management.
  • Business Partners and Integrations:
    • Koabiz may integrate with third-party platforms or business applications that you use in conjunction with our Platform (e.g., CRM systems or email marketing tools). In such cases, we may share Service Information with these integrated platforms to ensure seamless functionality and improve your user experience. Any data sharing with these partners is controlled by you, and you have the option to enable or disable these integrations.
  • Affiliated Companies:
    • We may share your Service Information with our affiliates, such as companies within the Koabiz corporate family, to enhance the services provided to you. This includes sharing resources, technical infrastructure, or business processes between Koabiz entities, subject to confidentiality and data protection requirements.

3.2. Sharing of Usage InformationUsage Information, which includes data collected automatically when you use our website or Platform (e.g., browser information, IP addresses, and usage logs), is shared for analytical and operational purposes. Here are the ways in which we share this data:

  • Analytics and Performance Monitoring:
    • Koabiz may share aggregated or anonymized Usage Information with third-party analytics providers to understand how our Platform is used and to improve its performance. This information is not personally identifiable and helps us analyze trends, diagnose issues, and enhance functionality.
  • Advertising and Retargeting Partners:
    • We may share non-personally identifiable Usage Information with advertising technology partners to deliver targeted ads based on your browsing behavior. For instance, retargeting ads may be shown to you on other websites after visiting the Koabiz Platform.
    • You can opt out of interest-based advertising through the settings in your browser or by using industry opt-out tools such as the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA) opt-out mechanisms.
  • Security and Fraud Prevention:
    • Usage Information, including IP addresses and device data, may be shared with third-party security providers to detect and prevent fraudulent activities, protect against malicious threats, and ensure the integrity of our systems.

3.3. Sharing of Marketing InformationMarketing Information, which you provide through interactions with Koabiz (e.g., signing up for a demo, subscribing to a newsletter, or attending an event), is shared for marketing purposes in the following ways:

  • Third-Party Marketing Partners:
    • We may share Marketing Information with external marketing platforms or services that help us manage our campaigns, such as email marketing services, event management platforms, or social media advertising tools. These third parties process the information solely for the purpose of executing marketing campaigns on our behalf.
  • Event Sponsors and Co-Hosts:
    • If you participate in a webinar, conference, or another Koabiz-hosted event, we may share your registration details (such as your name, job title, and email address) with event sponsors or co-hosts. This allows us to follow up on event-related communications or provide you with relevant materials after the event. Any such sharing will be disclosed at the time of registration.

3.4. Sharing for Legal or Compliance ReasonsKoabiz may also be required to share your information for legal, regulatory, or compliance purposes. This includes:

  • Compliance with Laws and Legal Obligations:
    • We may share your data if required to comply with applicable laws, regulations, legal processes, or government requests. For example, we may disclose your information in response to a court order, subpoena, or other legal demand.
  • Protection of Rights and Safety:
    • Koabiz may share your information when we believe it is necessary to protect the rights, property, or safety of Koabiz, our users, employees, or others. This includes situations where we need to prevent fraud, investigate suspicious activities, or enforce our Terms of Service.
  • Mergers, Acquisitions, or Business Transfers:
    • In the event of a merger, acquisition, reorganization, or sale of all or part of Koabiz’s assets, your information may be transferred to the acquiring entity or parties involved. We will notify you if your personal information becomes subject to a different privacy policy due to such a change.

3.5. Aggregated and Anonymized DataWe may aggregate or anonymize the data we collect to create statistical reports or insights that do not identify any individual user. Aggregated data may be shared with third parties for research, analytics, or marketing purposes, but it will not contain personally identifiable information.3.6. Sharing with Your ConsentIn certain situations, Koabiz may ask for your explicit consent to share your personal information with third parties. This could include:

  • Providing your information to partners for joint marketing activities.
  • Sharing data with third-party services you authorize.

If you provide consent for any additional sharing, you will be fully informed of how your data will be used and have the option to withdraw your consent at any time.Here is a detailed version of Point 4: Use of Service Information, Usage Information, and Marketing Information for the Koabiz Privacy Policy:

4. Use of Service Information, Usage Information, and Marketing Information
Koabiz collects and uses different types of information to provide, improve, and optimize the functionality of the Platform, enhance user experience, and carry out our business operations. The following outlines how we use Service Information, Usage Information, and Marketing Information.4.1. How We Use Service InformationService Information consists of the personal and business data you provide when you create an account, submit leads, or interact with the Platform. This data includes contact details, business information, payment data (for premium services), and any other information required to facilitate the operation of the Koabiz Platform. We use Service Information for the following purposes:

  • Platform Operation and Service Delivery:
    • Koabiz uses your Service Information to operate and provide the services you request. This includes managing your account, processing leads, facilitating lead exchanges, and ensuring that premium services (e.g., lead access, points accumulation, and payment processing) function smoothly.
  • Identity Verification and Security:
    • We use Service Information to verify your identity, prevent unauthorized access, and enhance the security of your account. For premium users, this includes using your payment data to process transactions securely.
  • Improving Service Functionality:
    • Service Information helps us enhance the functionality of the Platform. For example, we may analyze how leads are shared and used to refine features that support collaboration between users. Your feedback, comments, and suggestions may also be used to improve the service.
  • Support and Communication:
    • Koabiz uses your Service Information to communicate with you regarding your account, updates, and any service-related issues. This includes sending notifications, responding to inquiries, and providing customer support when needed.
  • Billing and Payments:
    • For premium accounts, we use Service Information, such as your billing address and payment data, to process subscriptions, issue invoices, and handle any refunds or credits, in compliance with our payment policies.
  • Compliance with Terms and Legal Requirements:
    • Koabiz may use Service Information to ensure that users comply with our Terms of Service and to fulfill any legal obligations, including responding to legal inquiries or complying with regulatory requirements.

4.2. How We Use Usage InformationUsage Information is collected automatically when you interact with the Koabiz Platform or visit our website. This includes data such as IP addresses, browser type, device information, usage patterns, and interaction logs. We use Usage Information for the following purposes:

  • Service Performance and Monitoring:
    • Usage Information helps us monitor and optimize the performance of the Platform. By analyzing data such as page load times, system errors, and user interactions, we can identify areas for improvement, ensure the stability of our services, and provide a seamless user experience.
  • Personalization and User Experience:
    • Koabiz uses Usage Information to tailor your experience on the Platform. For example, we may recommend specific leads, tips, or features based on your previous interactions or browsing patterns. We aim to provide a more relevant and personalized experience to help you achieve your business goals.
  • Analytics and Reporting:
    • We analyze Usage Information to gain insights into how users engage with the Platform, which features are most popular, and how different account types interact with leads. These insights help us improve the Platform and develop new features that meet the evolving needs of our users.
  • Troubleshooting and Technical Support:
    • Usage Information is used to diagnose technical issues, resolve bugs, and respond to support requests. For example, we may review logs or interaction histories to identify the cause of a problem and provide a solution.
  • Advertising and Retargeting:
    • Koabiz may use non-personally identifiable Usage Information to deliver targeted ads, either on our Platform or through third-party advertising partners. This may include showing you ads based on your browsing behavior or interactions with the Platform.
  • Security and Fraud Prevention:
    • We use Usage Information to detect suspicious activities, prevent fraud, and protect the Platform from unauthorized access. This includes monitoring access patterns, IP addresses, and other device information to identify potential threats or violations of our security policies.

4.3. How We Use Marketing InformationMarketing Information is collected when you interact with Koabiz through marketing activities, such as filling out a contact form, registering for a webinar, or subscribing to our newsletter. We use Marketing Information for the following purposes:

  • Responding to Requests and Inquiries:
    • When you submit a request or inquiry (e.g., to learn more about the Platform or schedule a demo), Koabiz uses your Marketing Information to respond promptly and provide the requested information. We may also use this information to follow up with additional resources or offers based on your interests.
  • Email and Newsletter Communications:
    • Koabiz uses Marketing Information to send you email communications about platform updates, new features, special promotions, and other content that may be relevant to your business. You can opt-out of receiving marketing emails at any time by following the unsubscribe instructions included in each communication.
  • Event and Webinar Follow-Up:
    • If you register for a Koabiz event, webinar, or training session, we use Marketing Information to send event details, reminders, and any relevant follow-up materials, such as presentation slides or recordings.
  • Lead Generation and Advertising:
    • We may use Marketing Information to target potential customers or leads with tailored advertising. This includes showing you Koabiz ads on third-party platforms or social media based on the information you provided during your interaction with us.
  • Improving Marketing Campaigns:
    • Marketing Information helps us evaluate the success of our marketing campaigns, identify what resonates with our audience, and refine our messaging to better serve potential customers. We may also use this information to create customer profiles or segments for more targeted marketing efforts.

4.4. Additional Uses of InformationIn addition to the specific uses outlined above, Koabiz may also use Service Information, Usage Information, and Marketing Information for the following purposes:

  • Service Safety and Security:
    • We use all forms of collected information to keep the Platform safe and secure. This includes monitoring user activity for suspicious or harmful behavior and taking appropriate action to protect the integrity of our systems.
  • Legal and Regulatory Compliance:
    • Koabiz may process your information to comply with legal or regulatory obligations. This includes responding to court orders, legal inquiries, or any other obligations under applicable law.
  • Internal Business Operations:
    • We use aggregated or anonymized data for internal business operations, such as conducting audits, improving operational efficiency, and developing new business models. This data does not identify individual users and is used solely for operational purposes.

5. Sharing Your InformationAt Koabiz, we value the privacy of your personal information and are committed to handling it with care. However, to provide you with our services and improve the Platform, we may share certain types of information under specific circumstances. Below, we describe how we share Service Information, Usage Information, and Marketing Information with third parties and the precautions we take to ensure your privacy.5.1. Sharing Service InformationService Information includes personal and business data such as account details, contact information, and payment information that you submit when using the Platform. Koabiz may share this information with the following parties:

  • Service Providers:
    • We may share your Service Information with third-party service providers that help us operate and maintain the Platform. These providers include, but are not limited to, companies that offer payment processing, customer support, hosting services, cloud storage, and data analytics. These service providers are contractually obligated to handle your data securely and to use it solely for the purpose of delivering their services to Koabiz.
  • Business Partners and Integrations:
    • Koabiz may share certain aspects of Service Information with trusted business partners or integration services that enhance the functionality of the Platform. For example, if you integrate your Koabiz account with third-party tools, such as CRM or email marketing software, we may share relevant data (e.g., lead data or contact details) to ensure seamless integration.
  • Compliance with Legal Obligations:
    • Koabiz may be required to disclose Service Information to comply with legal processes, including subpoenas, court orders, or other regulatory requirements. In such cases, we will disclose only the information necessary to fulfill our legal obligations and will notify you whenever possible, unless prohibited by law.
  • Transaction-Related Sharing:
    • In the event of a significant business transaction, such as a merger, acquisition, or sale of assets, Koabiz may share your Service Information with the entities involved in the transaction. We will ensure that any third party involved in such a transaction agrees to maintain the confidentiality and security of your information.
  • With Your Consent:
    • Koabiz will not share your Service Information with third parties for purposes beyond those specified in this Privacy Policy unless we have obtained your explicit consent.

5.2. Sharing Usage InformationUsage Information is automatically collected data about how you interact with the Platform, including device information, IP addresses, and browsing behavior. Koabiz may share Usage Information with the following parties:

  • Third-Party Analytics Providers:
    • We partner with third-party analytics providers to help us understand how users interact with the Platform, which features are most used, and how to improve overall performance. These providers use cookies, web beacons, and other tracking technologies to collect Usage Information on our behalf. All Usage Information shared with these third parties is anonymized or aggregated to ensure that it cannot be used to identify individual users.
  • Advertising Partners:
    • Koabiz may share non-personally identifiable Usage Information with advertising networks or partners to deliver personalized ads to users on our Platform or other websites. This includes data on how users interact with ads and services, which helps us optimize our advertising efforts. You can control how certain advertising data is shared by adjusting your browser settings or opting out of targeted advertising.
  • Website Performance Monitoring:
    • We may share Usage Information with third parties to monitor website performance, ensure stability, and resolve technical issues. This includes companies that provide performance monitoring tools, error tracking, or other technical infrastructure services.
  • For Legal and Security Purposes:
    • Koabiz may share Usage Information if we believe it is necessary to investigate, prevent, or take action against unlawful activities, fraud, or potential threats to the safety or security of the Platform. We may also disclose Usage Information to comply with legal requests from law enforcement or regulatory authorities.

5.3. Sharing Marketing InformationMarketing Information refers to the personal data you provide when interacting with Koabiz for marketing purposes, such as subscribing to newsletters, registering for events, or requesting a demo. Koabiz may share Marketing Information with the following parties:

  • Marketing Service Providers:
    • We may share Marketing Information with third-party marketing providers who assist us in promoting Koabiz and engaging with potential customers. These providers include email marketing platforms, event organizers, and social media advertising networks. The information shared with these providers is used solely for the purpose of delivering marketing communications, such as newsletters or event invitations, in accordance with your preferences.
  • Event Sponsors and Partners:
    • If you register for a Koabiz-sponsored event (e.g., webinars, conferences, training sessions), we may share your contact details with the event sponsors or partners for promotional and follow-up purposes. We will only share this information if you have provided consent during the registration process.
  • Data Enrichment Partners:
    • Koabiz may work with data enrichment partners to verify or enhance the Marketing Information you provide. These partners may add missing details (e.g., job titles or industry information) based on publicly available data sources. This enriched data helps us tailor our communications to better meet your needs and interests.
  • With Your Consent:
    • Koabiz will not share your Marketing Information with third parties for purposes beyond those specified in this Privacy Policy unless we have obtained your explicit consent.

5.4. Additional Circumstances for Sharing InformationIn certain situations, Koabiz may share Service Information, Usage Information, and Marketing Information for additional purposes:

  • Aggregated or Anonymized Data:
    • Koabiz may share aggregated or anonymized data with third parties for research, marketing, or business analytics purposes. This data does not identify individual users and is used to generate insights into platform usage or market trends.
  • Corporate Transactions:
    • In the event of a merger, acquisition, or sale of business assets, your information may be shared as part of the transaction. Any entity acquiring Koabiz or its assets will be required to adhere to the privacy practices described in this Privacy Policy.
  • Security and Fraud Detection:
    • We may share information with third-party security or fraud prevention partners if we believe it is necessary to investigate potential threats, prevent fraud, or protect the rights, property, or safety of Koabiz, its users, or the public.
  • Regulatory and Legal Compliance:
    • Koabiz may disclose information to public authorities or other organizations if required to comply with legal requests, respond to subpoenas, court orders, or regulatory inquiries. This includes sharing information when we believe it is necessary to comply with the law or to protect the rights and safety of Koabiz and its users.

5.5. Your Control Over Data SharingKoabiz values your right to privacy and offers several ways to control how your information is shared:

  • Opting Out of Marketing Communications:
    • You can opt-out of receiving marketing emails or newsletters by following the unsubscribe link in each communication or by updating your communication preferences in your account settings.
  • Controlling Cookie Settings:
    • You can control how cookies and tracking technologies are used to collect information about you by adjusting your browser settings. Please note that disabling cookies may affect your ability to use certain features of the Platform.
  • Requesting Data Deletion:
    • If you wish to have your information removed from Koabiz’s systems, you can request data deletion by contacting our support team. We will process your request in accordance with applicable data protection laws.
  • Accessing and Updating Your Information:
    • You can access and update your account information at any time by logging into your account and making changes through the account settings. If you need further assistance, you can contact Koabiz support for help in managing your data.

6. Analytics, Advertising, and Do-Not-TrackKoabiz uses a combination of analytics and advertising technologies to understand how users interact with our Platform, deliver relevant advertisements, and improve the overall user experience. In this section, we explain how we collect and use information for these purposes, how you can manage your preferences, and our approach to Do-Not-Track signals.6.1. Analytics Tools and TechnologiesWe employ various analytics tools to gather information about your usage of the Koabiz Platform. This information helps us analyze user behavior, troubleshoot issues, and optimize the performance and design of our services. The analytics tools we use include, but are not limited to, cookies, web beacons, and similar technologies.

  • Cookies:
    • Cookies are small data files stored on your device that help us recognize your browser and track your usage patterns across our Platform. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until you delete them). Cookies allow us to collect information about which pages you visit, how long you spend on each page, and the features you use.
  • Web Beacons and Pixels:
    • Web beacons (also known as pixel tags or clear GIFs) are small, invisible images embedded within webpages or emails. They are used to track user actions, such as when an email is opened or when a webpage is visited. Web beacons help us measure the effectiveness of our communications and understand user engagement with our content.
  • JavaScript and Log Files:
    • We may also use JavaScript and log files to capture information such as your device type, operating system, browser type, IP address, and other system settings. These technologies allow us to analyze trends, monitor website performance, and improve functionality.
  • Third-Party Analytics Providers:
    • We work with third-party analytics providers (such as Google Analytics, Mixpanel, or similar services) that use cookies and other tracking technologies to collect data about your interactions with the Platform. These providers help us analyze aggregated usage data, monitor platform performance, and identify areas for improvement.

6.2. Advertising and RetargetingKoabiz uses advertising technologies to promote our services and deliver targeted ads that may be of interest to you. This includes both our own ads and ads delivered on behalf of third parties. We may partner with advertising networks and service providers to help us serve these ads and track their performance.

  • Targeted Advertising:
    • We may use your Usage Information to deliver targeted advertisements on our Platform and across other websites or platforms. For example, if you visit our Platform and view certain pages or features, we may later show you ads related to those pages or features on other sites you visit.
  • Retargeting Ads:
    • Koabiz may use retargeting technologies to display ads to users who have previously interacted with the Platform. Retargeting involves placing cookies on your device when you visit our website and then showing you relevant ads when you visit other websites. This helps us remind you of our services or promote new features that might interest you.
  • Ad Networks:
    • We may share Usage Information with third-party ad networks to help deliver ads that are more relevant to your interests. These ad networks may use cookies, pixels, or other tracking technologies to collect information about your browsing behavior and preferences. They may then display ads based on that information. You can opt out of receiving targeted ads by adjusting your browser settings or using industry opt-out tools (see Section 6.4 below).

6.3. Social Media and Third-Party PlatformsKoabiz may use social media platforms (such as Facebook, LinkedIn, and Twitter) and other third-party platforms to deliver ads or interact with users. When you engage with us on these platforms (e.g., by liking a post, following our page, or clicking on an ad), we may collect information about your activity and use it to enhance our marketing efforts.

  • Social Media Pixels:
    • We may place pixels from social media platforms on our website to track user engagement and measure the effectiveness of our social media ads. For example, Facebook and LinkedIn pixels allow us to understand how users who clicked on our ads engage with the Platform and whether they complete specific actions (such as signing up for an account or requesting a demo).
  • Third-Party Integrations:
    • Koabiz may also integrate with third-party platforms, such as CRM systems or email marketing tools, to streamline our advertising and marketing processes. These integrations help us deliver more personalized and relevant content to users based on their interactions with our services.

6.4. Managing Cookie Preferences and Opting OutYou have control over how cookies and other tracking technologies are used when you visit the Koabiz Platform. Here are some ways you can manage your preferences:

  • Browser Settings:
    • Most web browsers allow you to control cookies through your browser settings. You can choose to block or delete cookies, or to receive a notification when a cookie is being placed on your device. Please note that if you disable cookies, certain features of the Platform may not function properly.
  • Opting Out of Targeted Ads:
    • You can opt out of receiving targeted ads from Koabiz and our third-party partners by using industry opt-out tools, such as the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA). These tools allow you to opt out of interest-based advertising from participating companies. However, opting out of targeted ads does not mean you will stop seeing ads entirely; it means the ads you see will not be tailored to your interests.
  • Cookie Consent Banner:
    • When you visit our website for the first time, you may see a cookie consent banner that allows you to choose which types of cookies you want to enable. You can adjust your preferences at any time by revisiting this banner or by contacting us at support@koabiz.com.

6.5. Do-Not-Track (DNT) SignalsSome web browsers offer a “Do-Not-Track” (DNT) feature that allows users to signal that they do not want their online activity to be tracked. Currently, there is no universally accepted standard for how companies should respond to DNT signals. As a result, Koabiz does not respond to DNT signals at this time.However, you can still manage your preferences for cookies and tracking technologies as described above, and we encourage you to use these options to control how your data is collected.6.6. Data Retention for Analytics and AdvertisingKoabiz retains Usage Information and other data collected through analytics and advertising technologies for as long as necessary to fulfill the purposes described in this Privacy Policy. In most cases, data is retained in aggregated or anonymized form to ensure it cannot be traced back to individual users. If you wish to request the deletion of your Usage Information, you can contact us at support@koabiz.com.7. Your Choices and RightsAt Koabiz, we are committed to providing you with control over your personal information. This section outlines the rights you have regarding your data, as well as the choices you can make to manage how we collect, use, and share your information. Please read carefully to understand your options and how to exercise your rights.7.1. Accessing, Updating, and Correcting Your InformationYou have the right to access, review, update, and correct the personal information you have provided to Koabiz. This includes any data collected through your use of our Platform. If you notice any inaccuracies or need to update your personal details, you can do so by:

  • Logging into your Koabiz Account:
    • You can access and update your account information directly through your user dashboard on the Koabiz platform. This includes your name, email address, contact information, and other account-related details.
  • Contacting Support:
    • If you are unable to update certain information or need assistance with your account, you can contact our support team at support@koabiz.com. Our team will assist you in updating or correcting any personal information.

7.2. Requesting Data DeletionYou have the right to request the deletion of your personal data from our systems, subject to certain legal or operational obligations that may require us to retain some information. To request data deletion:

  • Submit a Deletion Request:
    • You can submit a formal request to delete your personal data by contacting our Data Privacy Officer at privacy@koabiz.com. Please provide details about the data you wish to delete, and we will respond in accordance with applicable data protection laws.
  • Important Considerations:
    • While we will make reasonable efforts to delete your data upon request, please note that we may need to retain certain information for legitimate business or legal purposes, such as complying with regulatory requirements, resolving disputes, or enforcing our agreements. In these cases, we will securely store and protect your data until it is no longer needed.

7.3. Opting Out of Marketing CommunicationsKoabiz may send you promotional emails, newsletters, or other communications to keep you informed about new features, products, or services. You have the right to opt out of receiving such marketing communications at any time.

  • Unsubscribe from Emails:
    • Each marketing email we send contains an “unsubscribe” link. By clicking this link, you can opt out of future promotional emails. Please note that opting out of marketing communications will not affect transactional emails related to your account or the services you use.
  • Manage Preferences:
    • You can manage your communication preferences by logging into your Koabiz account and adjusting the notification settings. This allows you to choose the types of communications you wish to receive.

7.4. Opting Out of Targeted AdvertisingYou have the right to opt out of targeted advertising based on your browsing behavior or interactions with the Koabiz Platform. As described in Section 6, we use cookies and other tracking technologies to deliver personalized ads. To opt out of targeted advertising:

  • Use Industry Opt-Out Tools:
    • You can opt out of interest-based advertising by visiting the Digital Advertising Alliance’s Consumer Choice Page or the Network Advertising Initiative’s Consumer Opt-Out Page. These tools allow you to opt out of personalized ads from participating companies.
  • Browser Settings:
    • You can also control the use of cookies for targeted advertising by adjusting your browser settings to block or delete cookies. However, please note that opting out of targeted ads does not mean you will stop seeing ads entirely; you will continue to see non-personalized ads.

7.5. Data PortabilityIn certain circumstances, you have the right to request a copy of your personal data in a machine-readable format, enabling you to transfer it to another service provider. This is known as the right to data portability. To request data portability:

  • Submit a Data Portability Request:
    • Contact us at privacy@koabiz.com with details of your request. We will provide your personal data in a structured, commonly used, and machine-readable format. Data portability requests are subject to applicable legal requirements and certain technical limitations.

7.6. Right to Object to Data ProcessingYou have the right to object to the processing of your personal data in certain circumstances, particularly if we are processing your data based on legitimate interests or for direct marketing purposes.

  • Submit an Objection:
    • If you believe that your personal data is being processed in a way that infringes on your rights or privacy, you can object to the processing by contacting us at privacy@koabiz.com. We will evaluate your request and either cease the processing or provide justification for why the processing is necessary under applicable laws.

7.7. Restricting the Processing of Your DataIn some cases, you may have the right to request that we restrict the processing of your personal data. This means that while we will store your data, we will not actively process it for any purposes other than those for which you have provided consent or that are legally required.

  • When You Can Request a Restriction:
    • You can request that we restrict the processing of your data if:
      • You contest the accuracy of the data (we will restrict processing while we verify its accuracy).
      • The processing is unlawful, but you do not want the data erased.
      • We no longer need the data for processing, but you require it to establish, exercise, or defend legal claims.
      • You have objected to the processing and are awaiting verification of whether our legitimate grounds override your rights.
  • How to Submit a Request:
    • You can contact us at privacy@koabiz.com to submit a request to restrict data processing. We will evaluate your request in line with applicable legal requirements.

7.8. Withdrawing ConsentIf you have provided consent for the processing of your personal data, you have the right to withdraw that consent at any time.

  • How to Withdraw Consent:
    • To withdraw your consent, you can contact us at privacy@koabiz.com. Please note that withdrawing your consent will not affect the lawfulness of any processing carried out before your withdrawal, nor will it affect the processing of your data based on other legal grounds.

7.9. Exercising Your Rights and Submitting RequestsTo exercise any of the rights described in this section, you can contact Koabiz by email at privacy@koabiz.com. We will respond to your request in accordance with applicable data protection laws and within the timeframes required by law.

  • Identity Verification:
    • To ensure that we are providing information to the correct individual, we may ask you to verify your identity before we process your request. This may include asking for additional information, such as a government-issued ID or other verification methods.

7.10. Complaints and Dispute ResolutionIf you believe that your privacy rights have been violated, or if you are unsatisfied with our response to your data-related request, you have the right to file a complaint with the relevant data protection authority.

  • How to File a Complaint:
    • If you are based in the European Union, the United Kingdom, or another jurisdiction with a data protection authority, you can contact the supervisory authority in your country. We encourage you to contact us first at privacy@koabiz.com so that we can address your concerns directly.

8. Security MeasuresWe understand the importance of securing the information we collect, but we cannot guarantee that our security measures will eliminate all risks or prevent every potential security breach. When you provide information to us, you do so at your own risk. You can help enhance security by taking the following steps:

  1. Use a strong, unique password for our Service that you do not use elsewhere.
  2. Protect the confidentiality of your password and update it periodically.
  3. Access our Service and Website only from devices with an up-to-date operating system and antivirus protection.
  4. Notify us immediately of any unauthorized activity or suspected breaches of your login credentials.

These actions will help minimize the risk of potential security threats.9. Third-Party Links and ServicesOur Service and Website may include links to third-party websites, applications, or services. When you interact with these third parties, they may collect, use, and share information about you. Please be aware that we are not responsible for the content, security, or privacy practices of these third parties. We recommend reviewing their privacy policies to understand how they handle your personal data.10. Children’s PrivacyOur Service is not intended for use by minors. We do not knowingly collect personal information from individuals under the age of 16. If we discover that we have inadvertently collected personal data from anyone under the age of 16 without verifiable parental consent, we will take immediate steps to delete that information.If you believe that we may have collected personal information from a minor, please contact us immediately so that we can take appropriate action.